Search results for legislation as code

  • LabPlus: What's Next?

    Found in Blog / Published 26 September 2017 / By Pia Andrews ,

    TL;DRAfter some successful experimentation earlier in the year, the Service Innovation team at the Department of Internal Affairs (DIA) have the green light to move forward with our work in supporting a more integrated approach to service delivery across the New Zealand Government, largely on the back of our Government as a Platform (GaaP) work. For more details about GaaP,  see our earlier blog posts.

    We are really excited to be forming a core team of service designers, technical ninjas, data…

  • Lab+: storming and forming

    Found in Blog / Published 03 May 2017 / By Pia Andrews ,

    In the last week, the Lab+ team* has rapidly undergone storming and forming, bringing together enthusiastic experts from across government to work on a new way of delivering government services. We are creating a purposefully diverse group of design, architect/technical, content, domain experience, engagement and user researchers, and we will introduce the team here on the blog in a few days.

    Part of the broader Lab experiment is to baseline your team so you can assess progress of the team and…

  • People aren’t here to enjoy themselves

    Found in Blog / Published 27 January 2014 / By Nathan Wall ,

    A quote from the user testing we did on the beta.govt.nz site at the end of last year:

    People aren’t here to enjoy themselves; they’re here to find information.

    User research on beta.govt.nzSince we’re a beta site, we’re continuing to talk to users to help prioritise our development effort. We’ve already published a few things we learned and the assumptions we’d made that turned out to be false.

    Our research objectivesWe explored 3 main areas:

    Was the content on the beta site using the langu…

  • Creating information and data

    Found in Standards & guidance / Governance / Managing online channels / Web information and data lifecycle / Creating information and data

    As with accessibility, usability and security, good practices in online information and data management can't be applied retrospectively. It's essential that they be considered from the start of the development lifecycle.

  • Government Business Capability Model

    Found in Standards & guidance / Technology and architecture / Enterprise architecture / GEA-NZ  framework / Government Business Capability Model

    The Government Business Capability Model provides a set of typical business capabilities for government organisations to apply to how they operate by linking strategy to their resources and assets.

  • Making it easier - the Rates Rebates story so far…

    Found in Blog / Published 12 December 2018 / By Glen Thurston ,

    The Service Innovation Lab team (the Lab) collaborated between the Department of Internal Affairs (DIA), Tauranga City Council and Auckland Council to complete user testing of the Rates Rebates Alpha. This prototype digital service makes it easier for low-income homeowners to understand their entitlement and apply for a Rates Rebate. Here we share the work undertaken so far on the Rates Rebate Alpha and what’s next.

    BackgroundA Rates Rebate is a subsidy (up to $630) for low-income homeowners on…

  • First steps towards a Government Online Engagement Service

    Found in Blog / Published 14 August 2013 / By Nadia Webster ,

    The Department of Internal Affairs (DIA) is making progress on a new Government Online Engagement Service (GOES). If you have seen the presentation video or read the video transcript, you’ll have some background already about the project. This blog post is to give you a more detailed picture of the project, the stage we’re at now, and how you can be involved.

    The story so farDIA formed a cross-organisational working group to develop a service vision for how government could make better use of t…

  • LabPlus: The value of coding in the open for building integrated services

    Found in Blog / Published 25 May 2018 / By Brenda Wallace ,

    This post is written by and for developers. We want to share with you the Service Innovation Lab's commitment to open source everything we can, how and why we work this way, and the things we have open sourced that pre-date the creation of the Lab.

  • User testing beta.govt.nz — an optimal experience

    Found in Blog / Published 22 May 2014 / By Andrea Key ,

    Optimal Experience have just completed the third and final round of user testing on the beta site. Their findings reassured us that we’re on the right track.

    Why test a beta site?The industry feedback we’ve received is invaluable and we’ve used it to refine a number of aspects of the site — thank you. Beta.govt.nz is designed for our end users — ordinary New Zealanders — and it’s their needs we’ve been striving to meet. User testing works: it addresses functionality, interface design and conten…

  • Common Web Platform: We’re just beginning

    Found in Blog / Published 04 November 2013 / By Bene Anderson ,

    On September 16 2013, the Common Web Platform (CWP) was officially launched. While this marks the end of an action-packed 8 month project, for CWP it’s just the beginning.

    How did CWP come about?
    July 2011 — the Rethink Online Strategy called for new approach to how government invests in and manages its online channels in order to achieve better customer experience, improved value for money, and increased strategic agility.
    August 2011 — a cross-agency working group was created to establish the…

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