RealMe®
RealMe® is a secure login service that lets customers access online services across government with a single username and password. The verified identity service allows customers to easily and securely prove their identity online to both private and public sector organisations. Government agencies are required to use the RealMe login service rather than developing new authentication systems.
RealMe support
Service description
RealMe comprises 2 services that address 3 parts of service delivery — security, digital identity and privacy.
The RealMe services:
- RealMe Login Authentication provides access to multiple government services with a single username and password.
- RealMe Assertion Verified identity provides a way for customers to prove their identity online.
Service URL
Integrating RealMe with online services
Delivery
RealMe is managed by the Department of Internal Affairs (DIA).
Unify is contracted to provide and support the technical solution on our Microsoft Azure business-to-consumer (B2C) platform.
Benefits
The RealMe login (Authentication) service benefits
The RealMe login service provides government agencies with a secure, privacy-protective and standards-compliant authentication service that’s supported around the clock 365 days a year.
The RealMe assertion (Identity Verification) service benefits
The service allows agencies or organisations to:
- reduce duplication, data–entry errors and costs associated with manual identity checking processes
- reduce the risk of identity fraud, due to greater confidence in customer identity information
- save money by re–using existing technology when integrating identity authentication into a digital system or service.
Customer benefits
Customers can:
- log in to government online services that use RealMe using the same username and password — removing the need to remember multiple usernames and passwords and making it easier to transact with government
- prove their identity easily and securely online
- avoid the need to purchase identity documentation
- avoid the cost and time involved in validating paper documents.
Lead Agency
The Department of Internal Affairs
Status
Operational
Adopting the service
To adopt the RealMe service contact the RealMe team.
We’ll provide integration support and advisory services to help you choose which identity services fit your business needs. This includes an identity related risk assessment service in line with Identification Standards.
Lead Agency Agreement summary
- Managed Service
Utility links and page information
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