Writing style
Use language that makes information easy for users to find and understand.
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Plain language
Using plain language helps people quickly understand and use your information. Plain language is a requirement for the NZ government, but the approach is helpful for everyone.
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Readability
Readability is how easy content is to read. Simple changes to improve the readability of your content can help your audience to understand and remember the information.
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Tone and voice
How to write in an appropriate tone and voice for Government.
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Numbers
How to write numbers, currency, dates, times and phone numbers.